Customer Service

At ToyVentive, customer service is our priority. We strive to make your purchasing experience fun as we personalize your service, providing a quick response to your questions and providing accurate assistance when you need it. We don’t just bring great toys to the marketplace, we go the extra mile to make your overall experience as enjoyable as possible!

Shipping Policy: 

US Standard Shipping: 3 - 8 business days

1lbs - 2.99 lbs  $2.25

3lbs-5lbs $4.42


We want you to be 100% delighted with your purchase from ToyVentive! If you are unhappy with your purchase for any reason, you may return it within 14 days for a full refund (less promotional discounts and shipping charges). If you would like to exchange an item, you will receive a credit equal to your purchase price toward the new item.

Returned items must be in new, unused condition with all original packaging intact and tags attached.

If you receive a defective or damaged item, please email us at